Delivering Happiness to your customers

Multilingual contact center - 24/7 365 days
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Our Services

A major factor in the success of any business is the quality of the support it provides. If you’re looking for dependable outsourced support that’s got your company covered round the clock and knows exactly how to keep your customers happy, you’ve come to the right place!

Translation Service

Open new markets in countries where people don’t speak your language.

Multilingual Contact Centre

Inbound, Outbound, Virtual Receptionist. 24/7 for 365 days of the year. Make sure all of your customers are heard!

Business Process Outsourcing

Scale Up with Robust Support and No Additional Capital Expenditure

Why Newstel?


We speak your customer's languages

Our support team are fluent in all the major European languages including English, French, German, Italian, Polish, and Spanish –support in less common European languages is available on request.


European Quality

To ensure our services meet the highest European standards, all interactions are closely monitored by our quality control team in our German headquarters and by local quality managers in our regional offices.


Bespoke Pricing

We offer a range of Customer Support packages at prices to suit every budget.

We also provide flexible bespoke services, designed to your specifications to meet the needs of your business.

Get In Touch

Hoheluftchaussee 112

20253 Hamburg


+49 (0) 40 76757594